Apr
24
Is a credit card number really valid for a deposit on a service?
ByI own a small business often is the credit card number over the phone as a deposit. We recently had a client no-shows, and she said the contested your credit card company if he (she took that was not explained when we gave him #). The credit card company had his hand and said it was policy to allow any challenge to recover your money if no signature can. How that be? So many hotels and services are card # ‘s as deposits!
2 Comments
April 24th, 2010 at 5:56 am
Most credit card companies state in their cardholder terms that if a consumer is not satisfied with any goods or services through a merchant they can dispute the charges and or have them reversed. Even with a signature I think they can refund the customer. Unfortunately this happened at my job last year.
April 24th, 2010 at 5:58 am
Call your merchant services (credit card processor) and ask them how to avoid this situation in the future.